Terms of Sales

Masterplus is published by the company Masterplus sàrl, whose registered office is located at 7 rue de la fée Viviane, 35650 Le Rheu - France, registered with the Trade and Companies Register of Rennes under No. 503320897.
Hosting provider: IONOS
These general terms and conditions are intended to define the terms and conditions for providing a paid Audio Mixing and Mastering service via the internet. These general terms and conditions may be supplemented or modified, where applicable, by specific terms and conditions of use relating to certain features and certain access or payment methods.

Article 1 - Acceptance of the general terms and conditions

A paid Audio Mixing and Mastering service via the internet is offered by the Company Masterplus sàrl to The User, subject to their unconditional acceptance of these general terms and conditions.
The User declares and acknowledges having read all the terms of these general conditions. Furthermore, connecting to any of the services offered on the site accessible at: https://masterplusonline.com (hereinafter Masterplus) implies full and unconditional acceptance by The User of these general conditions.
The Company Masterplus sàrl reserves the right to modify these general terms and conditions at any time, in whole or in part. It is therefore the responsibility of The User to regularly consult the latest version of the general conditions available at https://masterplusonline.com/tos
The User is deemed to accept this latest version upon each new connection to the site.
In the event of non-compliance by The User with these general terms and conditions, the Company Masterplus sàrl reserves the right to deny access to the service.

Article 2 - Description of services

Masterplus allows The User to purchase an Audio Mixing and Mastering service carried out by the Company Masterplus sàrl on their production(s) and to retrieve them as a download from their client area. Details of the services offered are published on the webpage accessible at https://masterplusonline.com/services

Article 3 - Account creation - Identification - Proof - Exchange of information

Upon account creation through subscription and payment for services, The User is assigned a password and uses their email address as a username. Their username (email address) and password allow them to access their client area.
Confidentiality of the username
The username is personal and confidential. It may only be changed upon request by The User or at the initiative of the Company Masterplus sàrl.
The User is solely and entirely responsible for the use of their username and undertakes to take all necessary steps to keep it confidential and not to disclose it to anyone, in any form whatsoever.
In the event of loss or theft of their username, The User is responsible for any harmful consequences of such loss or theft and must, as soon as possible, use the procedure allowing them to change it, which can be found at https://masterplusonline.com/account/profile
Agreement on proof
The parties expressly agree that:
- the presence of an identification code validly identifies the author of a document or message and establishes the authenticity of the document or message,
- an electronic document containing an identification code is equivalent to a written document signed by the issuing person,
- the parties may rely on a printed version of an electronic message from an email system to prove the content of exchanges relating to the execution of these general terms and conditions.
Exchange of information
The User agrees to the use of email for the transmission of information they request regarding the conclusion or execution of the contract.

Article 4 - Personal data

The Company Masterplus sàrl, which processes personal data, has declared Masterplus to the CNIL. The website is registered under No. 1332190.
The collection of personal data does not allow, directly or indirectly, the identification of ethnic origins, political, philosophical or religious opinions, or trade union membership, nor data relating to health or sexual life.
Data concerning The User is collected and processed fairly and lawfully for specific, explicit and legitimate purposes, and is not further processed in a manner incompatible with those purposes, in a form allowing identification of the persons concerned for a period not exceeding that necessary for the purposes for which it is collected and processed.
Personal data is only processed by a subcontractor or a person acting under the authority of the data controller or the subcontractor, on instruction from the data controller within the Company Masterplus sàrl.
Masterplus stores several functional cookies and one third-party cookie used to analyze traffic in The User's browser. The list of cookies is available at https://masterplusonline.com/privacy
The User is informed by these general terms and conditions that personal data marked as mandatory in forms and collected as part of the service defined in Article 2 is necessary for using this service, used solely within this service and exclusively intended for the Company Masterplus sàrl, which takes appropriate measures to ensure data security.
The User has the right to access and rectify this data by logging into their account at: https://masterplusonline.com/account/profile
Third parties may also exercise their right to object by sending a message for this purpose to: https://masterplusonline.com

Article 5 - Limitation of liability - Warranties

Network operation
Given the specific nature of the internet, the Company Masterplus sàrl does not guarantee continuity of service and is only bound by an obligation of means.
The Company Masterplus sàrl cannot be held liable for damages resulting from temporary inability to access one of the services offered by Masterplus.
Website modification
All information contained on Masterplus may be modified at any time due to the interactive nature of the site, without engaging the liability of the Company Masterplus sàrl.
Disclaimer and User guarantees
The Company Masterplus sàrl disclaims all liability for any damage or loss related to the use or inability to use Masterplus or its content, except as required by law. The Company Masterplus sàrl does not guarantee that the information provided is detailed, complete, verified, or accurate.
The User acknowledges full knowledge of the characteristics and limitations of the internet.
The User agrees to indemnify the Company Masterplus sàrl for any costs incurred as a result of claims or disputes, whether judicial or extrajudicial, related to the use of the services defined in Article 2, and guarantees the Company against any resulting judgment.
Limitation of liability
In any case, the liability of the Company Masterplus sàrl is limited to the amount of the service used.

Article 6 - User obligations

The User agrees, upon first order, to provide all necessary information, particularly administrative, for identification and qualification, in order to create an account.
The User must promptly pay for the services provided by the Company Masterplus sàrl, as well as any additional or complementary services requested in accordance with these terms.
More generally, The User undertakes to:
- comply with applicable laws, regulations, agreements, and professional practices;
- comply with all legal and regulatory provisions relating to data processing and freedoms, including making any required declarations to the CNIL or any relevant authority;
- not submit, copy, resell, or make available any information received from the Company Masterplus sàrl to any third party.

Article 7 - Sanctions for contractual breaches

In the event of failure by The User to comply with any obligation under these terms, the Company Masterplus sàrl may, after sending a formal notice by email remaining ineffective for 72 hours, deny access to the service without any refund or price reduction.

Article 8 - Financial conditions and revisions

Service prices
Prices are available at: https://masterplusonline.com/services
They are inclusive of all taxes and payable in Euros.
Prices may be modified depending on network, technical, or legal developments.
Payment methods
For French users: payment by check, bank transfer, or online by credit card.
For non-French users: payment by bank transfer or online by credit card.
The contract only takes effect after full payment:
- on receipt of payment for checks;
- on receipt of transfer funds;
- on the payment date for online card payments (connection fees remain the User’s responsibility).
Services cannot begin before payment.
Revisions
The User may request one full revision if not satisfied with the first delivery. Masterplus sàrl commits to completing revisions within 15 working days.
Sales conditions
Invoices are payable immediately.
In case of late payment, interest of 10% per month applies without prior notice.

Article 9 - Intellectual property

All intellectual property rights related to Masterplus belong to the Company Masterplus sàrl, subject to third-party rights where applicable.
The rights granted to The User do not include any transfer or authorization to exploit any element of Masterplus.

Article 10 - Applicable law

The relationship between the Company Masterplus sàrl and The User is governed by French law. In case of translation, only the French version shall prevail.